He explaned to us all about the mattress and their inner makings of them. I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. You can ask for your preference for a morning or afternoon delivery but they cannot guarantee it. Copyright 2023 The Original Mattress Factory. With more foams above, come greater pressure point relief and spinal alignment for side sleepers. Back has never felt better for this side-sleeper. How Original Mattress Factory Adjustable Beds Work? Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. Click on these products to see more details about them including local and online purchasing options, Sales man said to lay in the middle to help that even out the higher area between us- WOW. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. I have been struggling with back pains since I got it delivered on May 18. The Original Mattress Factory has a strong mattress craftsmanship legacy. Original Mattress Factory has Once you've claimed your profile, you'll be able to start using GoodBed to attract more customers to your products and dealers. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. I will never recommend anyone to purchase from you. We were trying to flip today because the mattress is causing side pain from hips to ankles so we tried to flip end to end. I saw their advertisement and I was hesitant about going to the store. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. Very unhappy with this company. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. I made my bed and now I have to lie on it. Boy did I screw up! Employees: 34. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. We won't buy from them again though. The mattress measured at 7". My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. I liked it a lot. Mattresses can provide pressure relief by absorbing, cushioning, and/or redistributing your body weight. I am sleeping well with no back problems!!! She was blown away by all the information laid on her. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. Their solution? The pros: Mid-grade innerspring options with a good blend of comfort layers. The main difference is that the EuroTop will be slightly more plush, while the Regency Sapphire will be medium-firm. We don't like foam and we want two sided mattress. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of different metropolitan areas. That adds up to $350 a year to rotate and flip my mattress. "See a doctor or a chiropractor if you are having pain!" ", "The overall experience was pleasant. The mattress is just like new again! available mattresses, in addition to other online options that match It's built with our best offset innerspring system and has a two-sided EuroTop design. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. $50 extra. When I got the mattress at my house, it was very uncomfortable. ", "Just outstanding from the sale to delivery. Sincerely - Thank you all! ", "We will forever buy bedding from the Original Mattress Factory. It was $1625 with tax and delivery for mattress only! The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. I decided that we have to go with one we can actually feel first this time. They focus on selling traditional innerspring and pocketed coil mattresses that combine the comfort elements from memory foam and coil support systems. Many places now dont offer dbl sided mattresses. It's $69 a visit. I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. Click here to learn more. We purchased our new king size memory foam mattress from the original!! She told me that it wasn't just ME, the mattress was awful. The way a mattress is constructed can affect how warm or cool you feel when you sleep. I can feel a spring when it's rotated back into the original position that jabs me in the small of the back. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . In fact consider another retailer all together. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. Consumer Reports does not endorse products or services. May all benefit! I heard good things about OMF. All we asked for was an exchange of the dropped frame. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. From Vic in the showroom to Jay & Herb at delivery. The interesting thing is the trench extends to the edge of the mattress. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. I doubt this one will make it to next year and out it goes. Soooo NOT going back to the Original Mattress Factory! We were given bad information about the mattresses. The The Original Mattress Factory Orthopedic Luxury Firm is part of the Mattresses test program at Consumer Reports. Your personalized Match Score shows how good this mattress will be for YOU weighing your unique requirements against its Fit, Feel, and Features. With the box spring my own bed is a platform bed which might be why my girls' beds feel so comfortable, it might be the box spring.My husband and I are getting a new bed soon and we will definitely use the mattress factory again. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. But. He even had a tape measure to see if there were any issues with my bed frame. I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. I was wrong. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. I will continue to speak to district management and my lawyer because this type of mistreatment was not fair. of owners on GoodBed (based on I was not told that when I purchased the set. 4 active But buyer beware when you buy a mattress - it CANNOT be returned and you will be stuck with what you have. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. Think twice before you purchase this brand. Both my wife and I sleep like babies on this mattress. Lovely mattress, no regrets four years later. Avoid like a plague!! The sales person I spoke to was rude and constantly interupted when I was speaking. Cons: Delivery Service. Sean told us the layout of the store, invited us to try all the beds out, and offered to answer any questions we might have. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. And in just this short time period we already have big dents in our spots. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. Your screen name will look like: He then said that their customer service would call us. Her response was "Mom, this isn't the same bed we laid on in the store!" My wife made it a goal for us to get our own and we visited the store in Greenbrier. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. WOW !! Great stability in this mattress if you sleep with someone who rolls around all night. These mattresses come in medium, soft (plush), and firm (latex) options. Don't recall hearing that when we bought this thing. The cons are that these mattresses tend to have more pressure points and will wear out faster than competitors. When it comes to your own comfort, your own body is the only North Star. These costs all add up pretty quickly. The options are the Regency Sapphire and the Regency Sapphire EuroTop. I purchased an orthopedic plush pillow top for $966.79 May 5, 2019. I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. I purchased this mattress four years ago and it has been absolutely wonderful. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. Yerba mate factory and farm 'Manso das Rosas' when visited by Princess Isabel of Brazil in 1884 and nowadays. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. I bought the Classic Luxury Firm Set in queen size. The only challenge was moving to an older house where it had to make some tight corners up stairs. I purchased a P1 mattress and I am very disappointed. Feel different than when tried store. They don't stand behind the comfort either. DO NOT buy a mattress from The Original Mattress Factory! I sent the mattress back. Take away your old bed? Latest Review Original Mattress Factory. Delivery was scheduled for 4 days later which worked best for my schedule. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. He called a few hours later and was told he couldn't return it. GREAT!!! Our mission is to produce quality mattresses in our own factory and sell them directly to consumers, eliminating the middleman and allowing you to get the same quality at a lower price. We made our purchase and was shipped on time as promised. We bought a foam $2000 plus mattress and it has no support after just two years. Original Mattress Factory does not stand behind their crap product. $5 more. Awesome demonstration at the store. Don't buy without a return guarantee. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. no problem, it'll just cost nearly as much as if you got both. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. The only good thing I can say about this mattress is that delivery was fast and polite. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. If this is your business, claim your profile to update this information directly. Delivery went just as smooth.The bed is so perfect. May 10, 2021 8:00:00 AM. Queen $499.95. Watch on. your criteria. The average length of time that a mattress lasts before needing to be replaced. DO NOT BUY these mattresses!!!!! I purchased another one for my daughter! It also incorporates factors such as the rating's age, helpfulness votes, verified ownership, and more. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. Get the biggest discounts from the best online brands. How well this mattress keeps you cool and comfortable while sleeping. Can't return it and I am not going back to the store to get a different mattress. Had an accident years ago and deal with a lot of pain, . I feel the whole bed bounce when my husband makes any movements. I am into day 6 of sleeping on the mattress and my lower back pain and neck pain have returned with a vengeance. The delivery men were amazing. To show localized store recommendations enter your location. It has perfect support level combined with a great level of softness. I ultimately purchased the hybrid and it is fantastic! Get started on GoodBed by claiming your business profile. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. Do yourself a favor - DO NOT purchase a mattress at the OMF. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. It took us 18 years to buy a new mattress. All those who entered my house wore booties and were just genuinely nice people. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. Well, they're either ignorant, poorly trained or lying! I feel refreshed and relaxed every day. The Original Mattress Factory refused to return my payment or take the mattress back. Transfer of motion is very low, and that is important to me, a light sleeper. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. It was their next to lowest priced mattress, but still, it was just a few weeks old. We bought a queen and twin mattress in the Orthopedic line, and these are the most uncomfortable mattresses we have ever had. Here are. The customer service after sale is merely repeating We cant do that. over and over. My experience: I bought a mattress for $1,000. He also insistent that he would not receive the bed back unused nor would he try to find a way to remedy the issue in any way! I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. This is our second mattress from the Original Mattress Factory. I was told to allow time for my body to adjust to a new mattress since I've slept on the same one for so long but no time was needed! a rating of 1 star is too high. We would still be tired. They essentially just stole this money from us. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. I bought a mattress from their Sq. Mattress Reviews. Most uncomfortable mattress that I have had in my years on earth. I am extremely pleased with my purchase. Worst experience ever with a mattress. From purchase to delivery my experience was great. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. The company has been known since the 20th century as the market giants. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! Once the delivery driver leaves it is yours. We declined that offer. After just three years of use, I have slumps in the bed. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. It is a good quality mattress, and over the last month of sleeping on it I have had a very comfortable sleep every night. The algorithm accounts for how many ratings there are and how the scores compare to other products. Maybe they do, maybe they don't, does not matter. Squeaks, bounces, sags, and have horrible back pain. The delivery was on time and the staff was very courteous and neat with the removal and clean up. Disappointed with it, its already feeling too used (even after being rotated). I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. The couple felt the store played "gotcha" on them. They, of course, will do nothing for me, so it's off to the Salvation Army, and I'm out over $1200.00 (AND I bought the box spring), and I have to go find a new mattress again. They are based right here in Pittsburgh and manufacture their own beds. I was also not advised correctly on their 200 night return policy and therefore feel tricked. Thank you OMF! I think about my bed and my bad decision daily. Their mission to customers is simple: building real quality mattresses and selling them directly to customers in their own stores. With minimal foam and cotton padding, don't expect much give. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. lines. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. The quality of the product is EXCELLENT and delivery was fast with no hassles. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. No returns. ", "Awesome product!! ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. I stay away from pillowtop mattresses, because you can't flip them. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. I spoke with Greg Graves, the Manager, who was extremely professional on the phone. (What's this?). Reg. I bought the Orthopedic Pillow Top Mattress Set about three weeks ago and this is the best mattress I have ever had in my life. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. The delivery guys were in a rush, dropped the expensive frame. ", "My sleep quality has improved with my new mattress and box spring. They also have a custom line for those that are looking for something that is more specific for them. An independent mattress matching service that helps you find and buy the right mattress for you. If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. Original Mattress Company has the best mattresses. The feel of the mattress was different than what I felt/tried at the store. Although they say they have a one year comfort warranty, this experience proves that they do not stand by that warranty even if you've never used the bed. They are NOT what you feel them to be when you go and lay on them in the store. A few weeks ago, I perceived a sag in the mattress. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. The Year End Sale!!! I would seriously NOT recommend this company. When I called the store they said King Size mattresses will develop the trench and the hump if they are not rotated or flipped regularly. My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. I have since purchased another mattress which is without problems for less money. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. Owners Rating is a summary of what real owners of this product are saying about their experience. It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. The mattress I chose was a 9.5". GoodBed calculates Owners Rating using a consistent algorithm instead of a raw data average. Sign in with your email address to access or create your account. ", "The mattress is amazing! +/- lasting support +/- pain relief +/- firmness. I recommend staying clear. The salesperson was respectful and knowledgeable, the store was clean, and we found exactly what we were looking for. This is a terrible company. I do recall hearing it "should" be flipped once a year. It served us well for 8 years of our relationship. I am beside myself. Their error became our problem and no plan to remedy. Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your The delivery men were very friendly and efficient. When I lay on it you can visibly see my body is crooked.They will not refund our money, they will NOT exchange the mattress. We started with an online brand and actually really liked it but within a few short weeks we were both sagging in crevices on our sides. She said she would never be able to sleep on it. Sign up to receive OMF updates, sleep and mattress care tips, and more. It was awesome, and it feels like the issue is fixed. It is a sales pitch, nothing more. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. I absolutely love this 8-yr-old mattress. (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. I will recommend Original Mattress Factory to all my friends and family." A new venture for industry veterans. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. Takes about 10 minutes. This mattress is totally un-sleepable. I spent time stretching out on all 4 and made my decision. Horrible. No big deal. Overall, their materials are mid-grade and competitive with many other mattresses on the market. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. We have had the bed for a month now. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. What they DID NOT tell us is that the mattress is 200 pounds. Night and day to the other mattress I had been using. So far, it's everything I've read and seen reviews on. I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. and any available GoodBed editorial coverage. Our salesman was great! The pros: Multiple firmness options for all-foam mattress varieties. 3. Learn more about the GoodBed Quiz. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. It is like sleeping on concrete. You can trust them. Please DO NOT buy from them. AAA+++! discounts, consumer ratings and reviews, (472 User reviews) The Original Mattress Factory was founded in the 1980s. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. Promo Codes are a way for GoodBed users to save extra money when buying a mattress online. The store mattresses do not match with what is delivered. The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. I bought my last mattress there. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! Read review. It is too hard and we wake up with sore shoulders and back pain. your criteria. He is out a lot of money.Mattress Firm gives you 120 days to try it out. STAY AWAY. - Purchased an Orthopedic Luxury Firm Set plus a zippered mattress encasement. $1,050.00. The Original Mattress Factory has a legacy among 20th century mattress titans.
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