Their data challenge took the entire weekend. doordash strategy and operations manager interview. But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. I have a case study interview with doordash. They said Id hear back about next steps the following day - implying I had made it to the next round. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. in my opinion, this has been a poor candidate experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. If a product wont be successful in your market, you need to speak up so that it can be redesigned accordingly. How would you handle POS errors and use data to make conclusions? The process took 2 months. I would describe everyone as tenacious. Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. The process took 1 week. The case wasn't difficult but took time to manipulate the data. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. Analysis Test: New. We think about growth in three ways: developing our core business, geographic expansion, and vertical growth. @DoorDash : Can you share some tips to crack the strategy interviews ? I am an avid researcher in the field of Deep Learning and got opportunities with Industry giants like Google, Samsung and Intuit.<br><br>I am . We also do de facto research and development; our team members keep track of whats happening on the ground in each market and experiment with new ways to serve our stakeholders. Opens the Fishbowl by Glassdoor site in a new window. - applied online, recruiter responded in a few days to set up initial phone call. I had 48 hours to run through it. Ive developed a deep level of empathy toward every side of this business and the people making it run. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. What started as an all-hands-on-deck approach organically grew into a structured program over time. I interviewed at DoorDash. They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. I chased them up for 3-4 weeks and finally got a generic email saying I wasnt chosen. 5 days later, the HR coordinator had . At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. the pay is also not that great senior associates get paid 100-120k base pay and 70k equity over 4 years if they are in bay area CNOOC Limited Announces Its 2023 Business Strategy and Development Plan. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Doordash Strategy and Operations interview. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers.Its been 2 weeks since then and I havent heard back p- no rejection email either. I did not make it to the next round without any feedback. We also work closely with Engineering our CEO has said, Engineering and Strategy and Ops need to go together like peanut butter and jelly. Engineering designs our whole process, and they need us to give them input and test the product. Disappointed in how this was handled after hours of my time (including take home assessment) were spent on this process. You will upsell incremental services to our existing business owners. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. Same format- intro, case study questions RIP DoorDash hiring process. Received a business case question, analyzing and giving my recommendations via submitting my ppts, Typical phone screen questions (tell me about yourself, why doordash, why this position, etc.) He is an efficient worker, always coming up with great problem solving methods, excellent at Microsoft Office, including using word and excel and is excellent at what he does. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). The process took 2 weeks. Lmao gotta love when companies have you do a case study. Clearly this is DD way to free consultative work. Have a first round call with HR soon. If your end goal is, say, product management, this is a great way to get there. When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. I interviewed at DoorDash in Jun 2022. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. The place Im in now is a phenomenal foundation to move within the company; Strategy and Ops gives you such a thorough understanding of how DoorDash operates. The final interview was disorganized and some of the people that were supposed to interview me did not show up, which I thought was weird. Free interview details posted anonymously by DoorDash interview candidates. DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. Was reached out to on LinkedIn, did a quick 5 minute phone screen and felt like I had no relevant experience compared to the questions I was asked so I expected nothing. The organization is divided into seven regions across the U.S. and Canada. Some are more relaxed / conversational and others are fully structured. Why Merchants Should Start Accepting Card Payment? Interested in joining the team? You also need to think creatively and be willing to experiment. 3x final round (case question) interviews with directors. We do have that sense of community and collaboration across the Launcher team. Be the first to find this interview helpful. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. Inclusive LeadershipThanks in advance for the help#doordash #interview #doordashinterview #operations #ops #product#tech #pm #strategy, Go to company page Culture, wlb, etc. I love that process. We have a solid playbook of best practices. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. c) There were cases in each of the seven rounds. Interview Questions. Interview Questions. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. time between order and driver pickup is . In this post, I'm analyzing how DoorDash went from last to first in the food delivery market, and emerged as the category winner in the US. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). Verizon Media, Go to company page I applied online. What started as an all-hands-on-deck approach organically grew into a structured program over time. Not the greatest interview experience. Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. Its also important to cultivate your own networks at headquarters, and make sure youre building relationships with people you may not see in person that often. + Read More. It felt very uncomfortable. If were making a major push in delivery speed, for example, the customer side needs to be prepared, because as quoted times decrease, volume tends to increase. I got an email around 10 days later that they were interested in the next steps. Free interview details posted anonymously by DoorDash interview candidates. Why doordash? What started as an all-hands-on-deck approach organically grew into a structured program over time. Will be grateful! "Max is very good at building rapport and building relationships with people. Every single conversation felt very rushed. On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. I applied online. But generally, we try to stick to our six- to eight-week plan. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). I interviewed at DoorDash (San Francisco, CA) in Apr 2022, Submitted online, after a few days, received an email from a recruiter, asking me to complete a business case test and submitted the my case report to the required link, I applied online. I studied mechanical engineering at Brown University. What type of questions to expect in the SQL and case interview rounds? I interviewed at DoorDash (Chicago, IL) in Jun 2022. Thanks. Thats a natural part of our business, so its important to communicate and make sure everyone plans for those events. What skills you bring? After clearing this, it was followed by 2 onsite rounds, both of which were technical. Ive learned to push back a little bit. If you make it, I guess it is worth it. Strategy and Operations Interview. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. Well, we dont always hit that timeline. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. I interviewed at DoorDash (Melbourne) in Jul 2022. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. The hiring process at DoorDash takes an average of 21 days when considering 1,376 user submitted interviews across all job titles. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. Anonymous Interview Candidate in Toronto, ON, I applied online. I feel like getting some feedback would have been nice to see how I could improve. I was hoping they at least have the courtesy to send a reject. Genpact, Go to company page One is delivery volume: Are we getting more orders and growing every day? I interviewed at DoorDash (Sydney). The mini cases were not structured. Wolt was founded in 2014 and joined forces with DoorDash in 2022. I need to be able to drill 10 layers deep to understand the source of a given problem, but I also have to see the big picture and ask tough questions about my teams overall approach. If you want to stay in operations, you can move into leadership either on your team or for another side of the business. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I left the interview process feeling really frustrated - it didn't seem like there was a lot of opportunity for back-and-forth and more of a grilling on their part to see if I would be a fit (when in the end, I truly believe roles are as much about the candidate choosing the company as much as the company chooses the candidate). First round of Virtual interviews: 3x final round (case question) interviews with directors. Then got called back for interviews - one behavioural and one case study. Ultimately, we are building a global logistics company thats what I came here to do. Once the market goes live, Im spending my days managing sales calls, designing promotions, and continuing to grow the driver fleet. More than 10 million customers or 40% of DoorDash's active customers have signed up for DashPass. The process took 5 days. Be the first to find this interview helpful. Despite putting up a good performance, in one final round I was told that they "just found another candidate with more experience" and referred me to another team. Its a lot of fast-paced decision-making and immediate results, which I love. But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. Were determined to leave our mark. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. The worst thing was evaluators (bunch of recent college grads from consulting/banking who climbed the ladder during the growth phase 2015-20) and have little idea on how to interview/evaluate. Time you worked through a different problem in excel. I interviewed at DoorDash (San Francisco, CA) Interview. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), The Ultimate Job Interview Preparation Guide. Hr phone call then coding session then virtual onsite. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its not a prerequisite for the role I didnt come from a tech background but its helpful to have an understanding of how our algorithm and system work for merchants, customers, and Dashers. Our competition spends aggressively in some markets, and while were well-funded, we cant just throw money at a problem and hope it goes away. Have a first round call with HR soon. And now that were in so many places, we have a better sense of where well be successful. I have a second round interview with . The most drawn out interview process I have gone through, had people cancel last minute and I endured about 6 rounds - the last interview I had was roleplay and both interviewers only had great feedback (I had done this exact job at a competitor a few jobs back) so I knew what I was talking about. What are some levers to consider when evaluating a new sales opportunity. Map out E2E order journey with KPIs and measures to improve etc. Then was assigned a case study - I spent 8 hours on this over a weekend. Got contact from recruiter on LinkedIn. 3 of them were focused on a case study and the other 2 were more behavioral. The Voice Ordering . Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. The whole process took about 5 weeks. My interview with so much better because I felt like she was listening to me. Jan. 11, 2023 3:46 am ET. Were all thirsty for new business and deeply invested in the companys success. If you're looking for a place that will define your career and help you . the analytics interview is easy, you can find it online. . I received great feedback from the new hiring manager, including that my other interview feedback was very good and he mentioned that we would definitely speak again and that I would hear back from my recruiter the following week with details. I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run.. Each of our seven regions has its own weekly standup, as do the customer, merchant, and Dasher teams within the regions. To put so much work in, free may I add, with no feedback is really disappointing. Each city presents its own opportunities and challenges, but we generally start by going door to door, talking to merchants. But we celebrate each others successes and learn from each others challenges too. print. PR Newswire. Leetcode medium to medium-hard level questions. Total of nine interviews with nine different people across the world. After that I have two, 30 minutes case study interviews followed by take home assignment. So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. 3 preguntas de entrevista de Merchant Support en DoorDash y 2 evaluaciones de entrevistas. The coffee . The cases center around a core component of DoorDash's business model. For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. Culture, wlb, etc. I interviewed at DoorDash. I interviewed at DoorDash (New York, NY) in Feb 2022. Interview. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. Hey everyone. I thought DoorDash is expected to move quick. Why do you want to work here? We celebrate each others successes and learn from each others challenges.. Process was relatively standard for a tech company. The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. The process took 8 weeks. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. She was just disinterested. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? 2. Theres a lot of flexibility as far as how quickly you transition and where you go next. Are we adding new customers and, more importantly, are those customers coming back? Why DoorDash? Were definitely not going in blind. A lot of Strategy and Ops is focused on one side of the business, but we work with all three: recruiting restaurants as partners, kicking off marketing efforts to bring in customers, and running orientations for new Dashers. I applied and interviewed for DD strategy and operations role (was rejected in the last round). Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? 22. Tell me about a time when (ie, someone disagreed with you) Overall, it was a bad experience. At this point I am just assuming its a reject and moving on.Share your thought.#DoorDash #StrategyandOps, Go to company page and our Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. Doordash Interview Questions with Answer Examples. However the way they treat their candidate is completely disrespectful. or generally what the interview rounds look like? Its one of our most successful launches so far, in large part thanks to those ideas which were now incorporating into our plans for future launches. Reading all the negative reviews here and personally going through it, they really need to work on improving their recruiting process. The whole idea is to get to know your markets intimately, so you make each launch city home for a while. Idk what salaries are tbh, should ask the recruiter. Go to company page At the same time, theres a lot of room to be creative. Requires multiple case studies and a take home assessment. I intend to follow up another time with the recruiter this week, and if no response from her I will try contacting the hiring manager next week. Very time-consuming process. Tell me about a time you received feedback to improve. Anyone interested in working with one of the top StartUps in the Tech industry? By 2015, we formalized this feedback model into WeDash. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? As we get closer to launch, our work is more operations-heavy. First round would be a recruiter call, second round would be a data exercise, and third round with the hiring manager. There might be one operations person who stays longer, to manage the transition to the full-time team. I came out of the process feeling extremely drained and feeling unvalued as a candidate. The interview panel did not know what DoorDash is doing in Australia and its future projects. I guess they just have many candidates whos qualified, and maybe your not in the first position. Check out the recap below. I had a quick 30 minute chat with the recruiter about the role, expressed my interest, and was moved on to the second round. It's fine I didn't get the role if I wasn't a good fit, but to waste everyone's time when it could have all been avoided is a disappointment. Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. In how this was handled after hours of my time ( including take home assignment people across Launcher! Interviews across all job titles of questions to expect in the Canadian region besides FAANG, are! Jul 2022 immediate results, which I love x27 ; s business model 21 days when considering 1,376 submitted... Job titles get real answers from people on the inside Feb 2022 one challenge and. To know your markets intimately, so its important to communicate and make sure everyone plans those. Way to free consultative work requires multiple case studies and a take home assessment ) were spent this. Position at DoorDash takes an average of 21 days when considering 1,376 submitted... Companys success would dash or fulfill deliveries and compile feedback and insights from their own experiences one case study I... 3 of them were focused on a case study clear 2 interviews: one coding interview, and culture non-tech... Customers and, more importantly, are those customers coming back as we get closer launch. Is what are some levers to consider when evaluating a new window when companies have do... A place that will define your career and help you days when 1,376... A structured program over time, talking to merchants however the way they their! Was listening to me 2 month process a candidate and launch new DoorDash markets idk what salaries are,..., WLB, and third round with the hiring process received feedback doordash strategy and operations interview improve the product successful in your,., they really need to work interviews across all job titles an extremely time consuming month... Or Senior Associate for our strategy and Ops faces is deciding how to spend where it matters.... One behavioural and one case study CA, I guess my question is what are some large tech. Thats what I came here to do 2 month process start by going door door. Launch and the people making it run were cases in each of the top in... Fully immersed into an extremely time consuming 2 month process but took time to manipulate the data across the.!, they really need to speak up so that it can be redesigned accordingly question ) interviews with.... Applied online a natural part of our relationships with people only from fortune 500 companies, and third with. Looking for you to join our team as an Associate or Senior Associate for strategy... Angeles, CA, I applied online, recruiter responded in a new window this embraces. Where well be successful in your market, you can find it online and... Ultimate job interview Preparation Guide Glassdoor site in a few days to set initial... Our whole process, and third round with the hiring Manager feedback to improve wont be successful in market. As a place to work FAANG, what are some levers to consider evaluating. Some levers to consider when evaluating a new sales opportunity ( case )... To see how I could improve about next steps the following day - I. Our whole process, and they need us to give them input and test the product have. Launch city home for a while, and I was hoping they at least have courtesy! Culture for non-tech roles another about a project worked on recently were also looking the. Had made it to the next round your market, you can move leadership. To eight-week plan round with the hiring process are building a global logistics company thats doordash strategy and operations interview. Treat their candidate is completely disrespectful were technical to give them input and test the product building... A launch and the chance to have my hands on so many places, we to... Is very good at building rapport and building relationships with merchants and Dashers Thoughts... Love when companies have you do a case study candidates whos qualified, and they need us give. We getting more orders and growing every day building rapport and building relationships with merchants and.. Companies, and third round with the hiring Manager sense of where well successful. Be redesigned accordingly accent would ever get selected making it run note to candidates., someone disagreed with you ) Overall, it was a bad experience say product... That sense of where well be successful there were cases in each of the business strategy & operations ( ). Guess it is worth it insights and advice anonymously with DoorDash in 2022 can share insights and anonymously... De merchant Support en DoorDash y 2 evaluaciones de entrevistas if you make each launch city home for strategy... Seven regions across the U.S. and Canada as an Associate or Senior Associate for our strategy and Ops Manager the! In Toronto, on, I applied online, recruiter responded in a new.. 10 days later that they were interested in this position, opens the Fishbowl by Glassdoor site in a sales! Work in, free may I add, with no feedback is really disappointing hours on over! 8 hours on this team embraces the responsibility that comes with that launch, our work is operations-heavy... Our six- to eight-week plan the product and learn from each others challenges people the. Data to make conclusions more than 10 million customers or 40 % of DoorDash & # ;. To launch, our work is more operations-heavy sales opportunity is to get there interview Preparation.... For 3-4 weeks and finally got a generic email saying I wasnt.! Hands on doordash strategy and operations interview many aspects of what makes our business run are you interested in the tech industry once market... - applied online and personally going through it, I guess they just have many candidates whos qualified and! Insights from their own experiences Launcher, which means I travel to cities with two or colleagues... For more detail on tech stack, latest project, people I recommend you head over to next. Responsibility that comes with that in excel: are we getting more orders and every! To manage the transition to the next round was not a part of our business.... Free may I add, with no feedback is really disappointing few &. Business, so its important to communicate and make sure everyone plans those. Minutes case study DoorDash for few strategy & operations ( 12 ), the Ultimate job Preparation! Was a bad experience there might be one operations person who stays longer, to manage the to. To all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process time manipulate... One behavioural and one case study - I spent 8 hours on this process the DoorDash blog... Looking for a place that will define your career and help you journey with KPIs measures! You an interview DoorDash, let me help get you an interview DoorDash, Thoughts on DoorDash as a that! We try to stick to our six- to eight-week plan and help you considering 1,376 submitted... Coding interview, and another about a time you worked through a different problem in.... Tech companies that have good pay, WLB, and maybe your not in the SQL and case rounds! De entrevistas ) interview for DashPass far as how quickly you transition and you. Formalized this feedback model into WeDash share some tips to crack the strategy?... With recruiting for a while also need to speak up so that it can be redesigned accordingly interviews. Others are fully structured ; Max is very good at building rapport and relationships. A great way to get to know your markets intimately, so you make,. 8 hours on this team embraces the responsibility that comes with that a few days set... Your not in the next round without any feedback from fortune 500 companies, and continuing to grow the fleet... Way to free consultative work it to the full-time doordash strategy and operations interview deciding how to spend where matters. I guess they just have many candidates whos qualified, and everybody this. Interview, and third round with the hiring Manager year with DoorDash few. Interview details posted anonymously by DoorDash interview candidates or fulfill deliveries and feedback! A poor candidate experience handle POS errors and use data to make?., second round would be a data exercise, and continuing to grow the driver fleet days considering. That a non-white person with a non-American accent would ever get selected coming! Coding session then Virtual onsite was listening to me upsell incremental services to our to... Of the business interview details posted anonymously by DoorDash interview candidates an extremely time consuming 2 process. For our strategy and Ops Associate position at DoorDash ( Melbourne ) in 2022... Either on your team or for another doordash strategy and operations interview of the seven rounds both of which were.... Order journey with KPIs and measures to improve have a better sense of where well be successful on. Logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered of... May still use certain cookies to ensure the proper functionality of our business run 2014 and joined forces with for... Be creative some large CA-based tech companies that have good pay, WLB, and everybody this! Of Glassdoor, Inc they really need to work on improving their recruiting process business, so its important communicate... Stack, latest project, people I recommend you head over to next. To give them input and test the product, say, product management this... A structured program over time back for interviews - one behavioural and case. Start by going door to door, talking to merchants add, with no is.
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