Very positive response! Staying productive is the only course. "The division that interests me the most would be air, just from my experience working at the airport. Firearms safety courses4. Seeing how well you deal with difficult situations is one aspect of what they'll be assessing in this hypothetical situational question. Discuss your positive characteristics and the way in which you ensure everyone is heard and respected in the workplace. The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. Not only are they watching to see if your instincts are to accept responsibilities for your actions, but also what you would hope to learn from such failures. You sound like a mindful individual whose character aligns well with the expectations of the CBSA. Share how you handle such setbacks and what you would do to avoid repeating them. I rather Ask an Expert Ask a Lawyer Canadian Laws Looking for advice on an Interview with CBSA on the 2nd Ask Your Own Canada Law Question ToLawyer, Lawyer 3,709 Satisfied Customers Lawyer ToLawyer is online now Continue Share this conversation Whenever possible, I recommend adding a qualifying statement at the end of your response. Physical evaluation5. Lastly, it will test your communication skills and your ability to speak non-defensively while objectifying the situation. But in this scenario, damage control should take precedent, and giving the coworker a heads up could solely serve in giving them time to cover their tracks and dispose of valuable information needed to repair the situation. These types of interviews are intimidating at best but also can be hard to prepare for. The interviewer should certainly appreciate the level of knowledge you bring regarding the CBSA's history. So, without compromising your integrity, without compromising the respect you've earned from the rest of the team, nor betraying the trust of the coworker who confided in you, your approach should exhibit integrity, professionalism, and discretion. (FINAL QUALIFYING STATEMENT) I will never allow myself to commit such actions, and I believe in taking positive action at all times, no matter what temptations may cross my path.". You should be able to email the team leader (or somebody - it's in the email) and get specific feedback on why you failed. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . I work very hard to be a calm and reasonable person. Their observations may help you understand how you are perceived and your most significant contributions. As a screening officer, it is easy to steal items left by passengers, and if you're smart you can get away with it. Install on multiple computers for self-paced, at-your-convenience training. The first steps to handling a difficult decision is by identifying what resources are at your disposal, gathering information, determining a strategy for moving forward, and diving in. It will help them gauge your skill level with your project management skills, your time management skills, and your leadership skills. Create a specific and tailored response regarding the ways you'll support and encourage their efforts. This also will require you to exhibit in your diplomacy, composure, and will test your sense of teamwork, how you inspire others, and how you foster a stronger team environment and collaborative mentality. I don't like to lie and backbite others, and I don't steal or put others down. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. Ultimately, it is their call to make. Share the breadth of your knowledge, in summary, while communicating clearly. Being dishonest about it, and it turning up on a background check, however, will cause an immediate rejection of your application. It will also serve as an indicator of your EQ and your interpersonal skill level. Walk the interviewer through your approach. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. Try to incorporate their keywords naturally where you can. Often, the work environment of a CBSA agent can be challenging, intense, stressful, and occasionally uncomfortable. Consider sharing what actions you take to ensure professionalism is maintained at all times. It will examine your decisiveness, your ability to deal with difficult situations, and your communication skills. I joined a local MMA gym. You Didn't Dress the Part. You want to convey that you take every effort to resolve any such situation on your own before escalating it to your supervisor. You sound confident and ready to meet these expectations :). Keeping the big-picture in focus is paramount here. Most people have had a misstep of some sort in their life. With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. I will take every opportunity that I can to learn about other cultures through CBSA educational forums and will embrace and appreciate those different from me. The key here is to determine whose personality is getting in the way of every member of the team getting along. Free updates for one year. Second language evaluation6. Whether you read law-related books, follow particular news journals or subscribe to a blog related to law enforcement and security, be sure to show your enthusiasm for building your knowledge base. This includes being able to judiciously build stronger interpersonal relationships with empathy. Let us now look at the next interview fail. Since you work in a similar environment already, can you share how you currently support your co-workers? Good answer! CBSA offers a multitude of career choices one can pursue. These types of interviews are intimidating at best but also c. Read our Terms of Use for more information. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. For some, this can cause a person to burn out quickly at work, costing them their productivity. Prospective border services officers must be tested by these types of interviews because of the seriousness of the position. I think it really comes down to the fact that there are just so many candidates going for each job at the moment and they are all competing for the 1 position. The only way to respond to this question is by evaluating the facts. I brought the error to the attention of my administrator, who then had the grade reversed. The CBSA frequently uses customer service based scenarios for their role-playing. We do not have advertisements on our pages but we do try to make money through paid-memberships. This answer is good! It is common to come across these high tension situations and it's important to know how to respond calmly. What is your reasoning for your course of action? Research their code of conduct in preparation for your CBSA interview. A healthy lifestyle is so important, especially when working in a stressful environment. Have a question or concern? ", Excellent! But rather, thinking back on any situations where you've faced a similar situation and shined. Appropriate measures will be taken as a result of misconduct or wrongdoing. It's a large presence, indeed! Being dismissive, absent, or distracted during an interview is one of the main reasons you are failing your interviews. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. When this is the case, that team member is creating more work for those around them rather than focussing on developing their own skills. Highlight your strengths, your flexibility, and your interpersonal skills. This question aims to reveal how resourceful you are, whether you are capable of outside-of-the-box thinking, and if you adhere to the chain of command. They will take the information you share and view it as a predictor of what to expect from your performance in the future. Only when every member of the team has a clear view of what the big-picture looks like can you fully collaborate on the team effort. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. 6) Social media: Social Media is becoming a big player in the recruitment process. That is what I aspire to be should I be given an opportunity with the CBSA". Speak with confidence while making eye contact. Most job seekers think the interview is all about themselves. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Take notes on the relevant information which will guide you on how to respond and react. Even PRs have no chance of being selected. 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . It's important to be a good team player, but it's also good to know when to step in and take control over certain situations when it's needed. The GCMS (Global Case Management System) is a system used by Immigration, Refugees and Citizenship Canada (IRCC) to process immigration and citizenship applications.It is also used by the Canada Border Services Agency (CBSA). Dates shown above are approximate. If you have additional language skills, make sure to include details on your resume. 43% of hiring managers have stated that when they have researched candidates on social media they have found material which has caused them to reject them. During a viral pandemic, a Border Services Agent may be required to perform screening of those attempting to cross the border. Unskilled communicators are more likely to recruit their supervisors for help. The key pieces of your structure should be: Proper understanding of the objective of the . When answering a behavioral question, the STAR method is the recommended approach to organizing your answer. CBSA would like to know the driving force behind your interest in working within the customs and border protection realm. There are some situations where it would be deemed prudent to approach the at fault co-worker first. There are occasions where instead of providing a brief, they'll verbally relay the situation you are role-playing in. As of Spring 2023, Canadian NEXUS enrollment centres at certain airports will reopen, and passengers will be able to complete their interviews in a two-step process. When you have your pre-employment physical, the doctor typically takes a brief medical history, conducts a basic physical exam, measures blood pressure, conducts lab work, possibly a drug test and sends you on your way. Then describe all the considerations that played into the action you would take. ", You've created a strong foundational answer - this is a good start! Detail what sets you apart. This question is designed to gauge how well you are able to deal with difficult situations when dealing with the public. Structured Interview Due to the strenuous nature of the Customs and Border Protection Officer position, you must take and pass a structured interview (SI) in which you need to demonstrate that you possess the abilities and other characteristics important to Customs and Border Protection Officer positions. Communication that is muddied by stress related emotions has a higher likelihood of complicating an issue further. It also informs you that you can likely predict this isn't the first time nor the last they will conduct themselves in this manner. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Solid answer! Therefore, they're looking for any indication you may respond emotionally as opposed to logically in such situations. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. When I was earning my diploma in Criminology, I received a higher grade on my transcript than I earned. What action would you take? It will reveal your notion of the big-picture on supporting the team, as a whole. For instance(discuss the measurable ways that your coursework will benefit the CBSA).". It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. ", This is a good start! How much do CBSA agents make? Approach this like you would a sales pitch or a credibility statement. More often than not, prioritizing the needs of the team ahead of your professional development equates to putting your career first. Paperwork and filing reports can be repetitive and monotonous. A hiring manager will score you on your confidence and your comfort level in your ability to perform. So, they're evaluating where you fall between being an asset versus a liability. "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. During an interview, you should provide the interviewer with your undivided attention. Your idea of showing respect to others is exactly what the world needs :) Your plan to support the CBSA's efforts towards respect is straightforward and will be a strong example to others who observe you at work. Trust that who you are today, as well as the integrity that you bring, will be enough to shine. What you want to convey is your general attitude and approach to team building and relationship building. This will reflect that you are thorough in your approach and exemplify a strong work ethic. Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. I pose a situational question in the future tense, to see how you would respond to a hypothetical situation you may not have encountered yet. This stable behavior ensures that my coworkers, my superiors, and the public feel that they can trust me. CBSA states all employees should 'ensure that allegations or evidence of misconduct or wrongdoing is reported immediately. They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. Canada's inflation rate peaked in June at 8.1 per cent and dropped in November to 6.8 per cent. Take time to review and learn all such relevant information on their website. If you have had illicit participation in the past, be ready to disclose it for the sake of pure transparency. Canada Border Services Agency wants assurance you are genuinely interested in working with them, and not just playing the numbers game of trying to land any old job. That also means that I will report a fellow officer who acts without integrity. Canada Border Services Agency's core values are Respect, Integrity and professionalism. Objectively analyze the experience without judgment. CBSA force training closely follows the RCMP Incident Management / Intervention Model (IMIM) model, a visual aid that helps the officer picture an event and explain why the officer used the intervention methods he or she did. Throughout your application, you'll need to demonstrate the characteristics and traits they're looking for in a CBSA employee. Aligning the words you say with the body language you convey will go a long way towards delivering a successful role-play. I recommend finishing up your response with a final qualifying sentence. Second language evaluation 6. You provide your education in your resume; however, this question is an invitation to give a more detailed breakdown. Psychological assessment7. Officer trainee entrance exam (OTEE)2. Lastly, I understand that CBSA conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. You would then present the action you took, why it was significant and how you came to deciding on this approach, and ultimately the result of your actions. "In my previous job I would always step in to help my coworkers when I would see them struggling or getting overwhelmed with their task. CBSA was what I wanted, but I can't reapply for at least 2 years. It's clear that you will be a level head amid potential friction. You should absolutely avoid looking at your phone or the clock on the wall. Emotional maturity, self-growth, conscientiousness, and integrity are some of the driving components they're keeping an eye out for. Walk them through your approach and steps for managing a new project and how you would direct your team. Your answer will also offer insights into how sound your judgement is, while revealing your personal integrity, your values and ethics. However, you should always be asking questions. The values of the Canada Border Services Agency guide them in everything they do, and their hiring authorities want to ensure the person they hire already embraces their core values of respect, integrity, and professionalism. Assure them you take the necessary steps and procedures very seriously and always adhere to protocol. Make sure your communication skills are really showcased here. (CBSA). The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap. I have never willingly associated with any criminal persons. These individuals may not be the most effective communicators. For instance, in the example answer where I say, 'I do my best to remain curious and learn about different cultures as often as I can. It's our responsibility to uphold the integrity and vows of the CBSA. Take it in stride. During an interview, the potential employer sees your appearance first. This scenario will test and score you on your sense of teamwork, how you motivate or inspire others, and how you foster a stronger team environment and collaborative mentality. I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. Keeping the big picture in mind, you have to look at the facts presented with this hypothetical situation. The Canada Border Services Agency Code of Conduct can be found online at cbsa-asfc.gc.ca. Failing a technical interview categorically does not mean you're a bad engineer. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. Contact us here. This is a good start! The CBSA interview process comes in eight stages: 1. I know that I possess your core value of integrity because I do what is right, no matter the alternatives. Don't waste time berating yourself if an interview didn't go well. You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. Sometimes it may be the case that you didnt do anything wrong but there was just someone else that stood out slightly more than you. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. These will all serve as indicators of your personal integrity, your values, and your ethics. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. If you are interested in growing into those positions, express your enthusiasm and willingness to learn another language if you don't yet possess this skill. Record your voice and listen for tone, speech-crutches, slang and choice of words. I have a healthy lifestyle which includes working out, spending quality time with family, and praying. You must be able to speak, read, and write in both English and French at a designated level. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. I also possess experience in the realm of customer service due to my previous jobs and am very well versed in delivering client services. Provide tangible examples rather than generalizations. You'll need to attain a clearer understanding of what went wrong and identifying any growth opportunities as well. The first is to review your official documents. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. Canada Border Services Agency puts integrity and character first when making hiring decisions. Record your voice and listen for tone, speech-crutches, slang and choice of words. The diversity of our people and the ideas they generate are the source of our innovation.' My experience is valuable to the job because I currently maintain those principles. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . Do some fast physical exercises. Assure the interviewer that you are prepared to comply with all medical testing associated with your specific role. If you enter the situation nervous or experiencing performance anxiety, then that stress will translate through your conduct. I do recommend becoming a touch more specific. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. My interview invite clearly stated that a valid Canadian citizenship document (Canadian birth certificate or Canadian passport) is required. Well said. Therefore, it is important to understand the reasons why the idea was shot down. At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. Within these values lie the identity and the expectations of the CBSA. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. I'm not one to conform just because everyone else is.". Medical exam8. In other words, your performance is motivated by the energy you put into it. Watch your body language in the mirror. 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Describe the ways in which you behave as a leader in your everyday life. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. The hiring authorities at Canada Border Services Agency would like a detailed breakdown of your training and any other educational experiences related to your career, especially those which are transferable to customs, border control, security, or law enforcement. A common concern employers face is when outside stressors begin to influence work performance and productivity. The agency looks for candidates who embody these values in principle and conduct at all times. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. Talk about a time that you acted with integrity. Terrific answer! For my mental readiness, my time in the military has taught me to be resilient and perform under pressure. Failed Case Interview, Sharing My Experience and Asking for Thoughts emanrocks89 CO Rank: Senior Chimp | 20 Hi everyone, I recently been through my first case interview. So I applied to both the RCMP and Corrections Canada. The life of a police officer can often get emotionally, physically and psychologically taxing. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Addressing the needs of your team early on rather than later speaks to your decisiveness, judgement, personal integrity, your values and ethics. The hiring authorities not only want assurances you possess these characteristics; they want to see these traits in action. This sign can save you a lot of time on the US . Adherence to these values is what enables the CBSA to justify its right and privilege to enforce the law and keep Canadians safe.". Fantastic! How you build and develop your teams should be a reflection of how you have developed your own skills and how we grow in our careers. Not until you are in that leadership position will the ultimate responsibility be on your shoulders. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. You will be interviewed twice: once by a CBSA officer (Canada) and. Also, CBSA reassesses your language skills every five years. It will also test your ability to develop yourself, your skills, and whether you easily identify growth opportunities, are willing to step outside of your comfort zone, and are quick to hold yourself accountable for the actions you took, or the actions you promised to take, while staying true to your word and your integrity. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in those sorts of environments. "I have yet to encounter many cultures, but when I do, I will adapt to them and learn as much as I can. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings, which will speak to your emotional intelligence and your ability to empathize and not internalize the emotional state of others. Make a list of what went well and where there was room for improvement. Research the role and get in character. You can also put a spotlight on the ways in which you already embrace CBSA core values. Offer an example of when you put this to the test. These include dealing with difficult situations, decisiveness, effective interactive communication, sound judgment, personal integrity, and strong values and ethics. ", "I speak beginner's level French, but I would like to learn if the opportunity arises. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. It is one thing to not have a close working relationship with a coworker, but it is an entirely different situation if you aren't making efforts to collaborate with this member of your team. Show the hiring authorities that you have a firm understanding of all expectations placed on you from an ethical standpoint, should you be hired. We have a guide on how to answer 'Why should we hire you?' Provide insights into your thought processes. CBSA wants assurance you can maintain professional composure with poise. Lastly, it will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. They'll likely have presented the role to you in advance, giving you anywhere from a day to 5-10 minutes to prepare. This question is another way for CBSA to ask, 'Why should we hire you?' CBSA poured resources and effort into ensuring they fully embrace respect as a core value. Nice start! I am afraid if they gonna deport me. Too often that very suggestion may have already been tried and failed, inevitably replaced with the very policy you're suggesting replacing. These are the components of the question most worth exploring. They will evaluate your choice of words, your body language, and any tells which might reveal your level of commitment. Cause an immediate rejection of your application, you have to look at the next interview.... Effort to resolve any such situation on your application the idea was shot down accolades personal! Behavioral question, the work environment of a CBSA agent can be found online at cbsa-asfc.gc.ca this will! Will take the information you provided you on your shoulders your conduct currently! Have received while earning your post-secondary credentials will guide you on your shoulders have advertisements on our pages we. 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